Frequently Asked Questions


What is the difference between 400mm and 500mm actuator arms?

The main difference is the maximum piston stroke, the 400mm offers 15.75 inches and the 500mm offers 19.68 inches.

Besides, The 400mm actuator arm can be mounted on gate with maximum weight of 250kg per side and maximum length of 4.0m per side. whereas the 500mm actuator arm can be mounted on gate with maximum weight of 280kg per side and maximum length of 4.5m per side.

How do I mount my actuator arm to the gate?

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Are the kits weatherproof?

he Main control box, push buttons, actuator arms, keypads and transformer are weatherproof.

What other accessories are available?

The accessories that are available for sales are Photo Beam and Push Button.

What power source should I use?

The Main control box, push buttons, actuator arms, keypads and transformer are weatherproof.

How many remote controls are included in this kit?

Two remote controls are included in each kit.

What type of gates is suitable for the installation?

The Main control box, push buttons, actuator arms, keypads and transformer are weatherproof.

What should I take note of while installing the gate openers to my gate?

The Main control box, push buttons, actuator arms, keypads and transformer are weatherproof.

How do I claim my warranty?

The Main control box, push buttons, actuator arms, keypads and transformer are weatherproof.

Click here to find out Product Warranty.