Beauburra is committed to manufacturing and supplying high quality goods. As part of this commitment, we seek to provide reliable service and support for our goods and are pleased to provide you, the original purchaser, with this Beauburra Limited Warranty. We also provide the following statement as required by the Australian Consumer Law: In Australia, in addition to your rights under this Beauburra Limited Warranty, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Making a claim

During the applicable Beauburra Limited Warranty period, if you are concerned that the Swing Gate Operator (including the electric motor) may be defective, call our service centre before removing the unit and we will do our best to diagnose the problem. Once the problem has been diagnosed, subject to your rights under the Australian Consumer Law with respect to major failures,

Beauburra, at their discretion:

1. will provide you with parts for “do-it-yourself” repairs; or

2. will provide you with shipping instructions for a factory repair or a replacement. If a factory repair or replacement is required, provided that the defective part or operator unit is returned to Beauburra well-packaged and in accordance with Beauburra’s shipping instructions, Beauburra will, subject to your rights under the Australian Consumer Law with respect to major failures in relation to the operator, repair or, at its option where permissible, replace the operator unit or any defective part and return it to you at no cost.

Warranty

12 month replacement period - Beauburra warrants to the original purchaser of the Swing Gate Operator (Standard Kit Inclusions), that all parts, other than the remote controller, batteries, will be replaced in the event of defects in materials, workmanship or failure of the components, for a period of 12 months from the date of purchase.

Additional 12 month repair period - Beauburra will undertake repairs to the Swing Gate Operator (Standard Kit Inclusions) at no cost to the original purchaser until the end of the 24th month from the date of purchase.

Exclusions

If our service centre determines that a warranty claim has been made in respect of a failure or defect arising under or out of any exclusion detailed below such that the claim is not covered under this Beauburra Limited Warranty, we may, subject to your other rights and remedies as a consumer, charge you a fee to repair, replace and/or return the Operator to you.

This Beauburra Limited Warranty does not cover any failure of, or defect in, the Operator due to:

1. non-compliance with the instructions regarding installation, operation, maintenance and testing of the Operator or of any product with which the Operator is used;

2. any attempt by a person other than an authorised installer to change settings, repair, dismantle, reinstall or move the Operator to another location once it has been installed;

3. tampering, neglect, abuse, wear and tear, accident, electrical storm, excessive use or conditions other than normal commercial use;

4. use of the Operator in conjunction with controls which have not been supplied, or pre-approved, by Beauburra;

5. problems with, or relating to, the commercial door or commercial door hardware, including but not limited to the door springs, door rollers, door alignment, hinges, guides, slats and drums; or

6. problems caused by electrical faults.

7. problems caused by water or moisture ingress that causes corrosion or electrical malfunction, or corrosion caused by sea air if located near a waterway, beach etc

8. damage caused by insects, pests or other after sale damage caused by events or accidents outside Beauburra’s reasonable control and not arising under normal and standard operating conditions.

If this Beauburra Limited Warranty does not apply, you may have rights available to you under the Australian Consumer Law.

Liability – Australia only

Except as set out in the Australian Consumer Law (being Schedule 2 of the Competition and Consumer Act 2010) (as amended, consolidated or replaced):

1. all other guarantees, warranties and representations in relation to the Operator or its supply are excluded to the extent that Beauburra can lawfully exclude them; and

2. under no circumstances will Beauburra be liable for consequential, incidental or special damages arising in connection with the use, or inability to use, the Operator, other than those which were reasonably foreseeable as liable to result from the failure.

Note

We request that you retain your sales docket or invoice as proof-of-purchase and attach it to this manual to enable you to establish the date of purchase in the unlikely event of a warranty service being required. Beauburra reserves the right to change the design and specifications of the Operator without prior notification. Some features or accessories of the Operator may not be available in certain markets or areas. Please check with your distributor.